Returns

 

30 Day Return Policy

 

We thank you for shopping at D Copperfield Jeweler.  We offer a 30 day limited return policy  We want to allow you a chance to make a thoughtful decision about your purchase.  If you decide during that period, for any reason, you do not want an item purchased from us you are free to return it as long as it has not been personalized and it is in the condition you received it.  The item can not have any signs of wear.

Personalized refers to engraving, sizing, or any change to the item you purchased that was done before or after you received it.

 

What You Can Not Return

 

We will carefully inspect each item that is returned.  We will not accept a return if the item has been engraved, sized by someone other than us, shows signs of being worn, or is damaged in any other way

 

Follow these 3 steps to return an item

 

Step One

 

Before you send your item back to us you must call ( 952-440-4367) or e-mail (returns@dcopperfieldjeweler.com) and get a return authorization code.  This code must be on the front of the package you return to us.

 

Step two

 

Make sure you return all packaging and other materials that were included with the item. Please send the return to:

 

D C J, Inc.

16180 Hastings Ave SE #101

Prior Lake, MN 55372

 

(Do not address the package to D Copperfield Jeweler for security reasons)

 

Step three

 

You must insure the package for the full value and request a return receipt for conformation that your package has been received by us.  If you do not we will refuse the package.